Skip To Content
Select Language
Afrikaans
Albanian
Arabic
Armenian
Azerbaijani
Basque
Belarusian
Bengali
Bulgarian
Catalan
Chinese (Simplified)
Chinese (Traditional)
Croatian
Czech
Danish
Dutch
Esperanto
Estonian
Filipino
Finnish
French
Galician
Georgian
German
Greek
Gujarati
Haitian Creole
Hebrew
Hindi
Hungarian
Icelandic
Indonesian
Irish
Italian
Japanese
Kannada
Korean
Lao
Latin
Latvian
Lithuanian
Macedonian
Malay
Maltese
Norwegian
Persian
Polish
Portuguese
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Swahili
Swedish
Tamil
Telugu
Thai
Turkish
Ukrainian
Urdu
Vietnamese
Welsh
Yiddish
01606 544850
RSS
Font Size
Increase Font Size
Decrease Font Size
Reset Font Size
Witton Street Surgery
Search
Show Main Menu
Home
Surgery Times
Doctors & Staff
Clinics
Practice News
Contact Us
Show Side Menu
Online Access
Key Information
Surgery Facebook Page
Letter to Parents with Children Going Back to School
Flu Vaccinations 2020
Sick Note requests for Corona Virus Self Isolation
Practice Area
CQC Inspection 29 January 2020
Appointments
TEST RESULTS
Home Visits
Registering
Out of Hours
Prescriptions
Useful Contacts
Referrals to Secondary Care
Privacy Notice - General Data Protection Regulation
Access Your Records
Care Data
Patient Information
Help Us to Help You
Patients' Rights
Comments & Complaints
Freedom of Information
GMS Contractual Requirement and Statement of Intent
Publication of GP Earnings
Important information - please read
Live Well
Common Health Questions
Conditions A to Z
Behind the Headlines
Find Services
Find Organisations
Useful Resources
BBC Health News
Covid: Positive antibody tests doubled since autumn
19 Jan 2021 12:54
Some 10% of the UK population is showing signs of recent infection, a doubling since October, says ONS.
Covid vaccine: WHO warns of 'catastrophic moral failure'
18 Jan 2021 23:15
It accuses richer nations of a "me-first" approach to Covid vaccine, and hoarding precious supplies.
Covid-19: 'Don't end up like us, please'
18 Jan 2021 18:05
Martin Freeborn's wife, Helen, lost her fight against Covid at the Royal London Hospital, where staff are struggling to cope with rising admissions.
Military medics to help in Shropshire hospitals due to staff shortages
19 Jan 2021 11:37
Sickness levels have risen at Shropshire's hospitals, with staff also shielding or self-isolating.
Oxford research tackles threat of antibiotic resistance
19 Jan 2021 01:55
Oxford says the "public cannot get enough of experts" with a £100m donation for antibiotics research.
Covid-19: Vaccine rollout extended to over-70s in England
18 Jan 2021 16:15
More than five million more people will be offered a jab as 10 new mass vaccination hubs open in England.
Patients' Rights
Patients At This Practice Are Entitled To:
Be provided with services in a courteous, civil and co-operative manner.
A clear explanation of, and advice on, the patient's medical condition and any proposed treatment.
A referral for specialist medical opinion or other second opinion in appropriate circumstances.
Receive information via the practice notice board/website/newsletter of any relevant health promotion exercise and preventative medicine initiatives.
Absolute confidentiality of medical records maintained by the practice subject to any provisions for disclosure imposed or allowed by law.
Access their own personal health records, in accordance with the Data Protection Act (please contact the practice manager if you wish to view your records).
Have any formal complaint against the practice investigated and dealt with fairly, and according to the practice complaints procedure.
Request (either in writing or verbally) to be seen by a particular doctor. We shall endeavour to comply with this request, but need not do so if the preferred doctor is not able to, or has reasonable grounds for refusing.
Patients aged 16 - 74 who have not been seen at the practice for three years are entitled to a health check, on request.
An annual health check, on request, if they are aged over 75.
Ask or arrange for a chaperone to be present during intimate examinations.
The Practice Is Entitled To:
Receive co-operation, civility and courtesy from its patients at all times.
The Practice Will Not Accept:
Rudeness, threats or aggressive behaviour directed towards practitioners, staff or other patients, or repeated abuse of its facilities including emergency or out of hours service. The practice will remove from the list anyone who is violent or abusive.
Patient Responsibilities
Please inform the practice if you change your telephone number or name and address (remember to add your postcode).
Please make appointments that you know that you can keep and arrive on time. If for some reason you are unable to keep your appointment please inform the practice as soon as possible.
Be patient if your doctors are running late - on another occasion it might be you who needs the extra time!
Don't ask for another member of the family to be seen at your appointment without making prior arrangements.
Ask for a GP home visit only if you are too ill to go the surgery. If possible telephone before 10.30am.
Read the information on this website and in the practice booklet. This will help you get the best from the services available.
Share
Print
Facebook
Twitter
Loading...