Skip To Content
Increase Font Size
Decrease Font Size
Reset Font Size
Witton Street Surgery
Show Main Menu
Doctors & Staff
Show Side Menu
Surgery Facebook Page
Letter to Parents with Children Going Back to School
Flu Vaccinations 2020
Sick Note requests for Corona Virus Self Isolation
CQC Inspection 29 January 2020
Out of Hours
Referrals to Secondary Care
Privacy Notice - General Data Protection Regulation
Access Your Records
Help Us to Help You
Comments & Complaints
Freedom of Information
GMS Contractual Requirement and Statement of Intent
Publication of GP Earnings
Important information - please read
Common Health Questions
Conditions A to Z
Behind the Headlines
BBC Health News
Covid: Positive antibody tests doubled since autumn
19 Jan 2021 12:54
Some 10% of the UK population is showing signs of recent infection, a doubling since October, says ONS.
Covid vaccine: WHO warns of 'catastrophic moral failure'
18 Jan 2021 23:15
It accuses richer nations of a "me-first" approach to Covid vaccine, and hoarding precious supplies.
Covid-19: 'Don't end up like us, please'
18 Jan 2021 18:05
Martin Freeborn's wife, Helen, lost her fight against Covid at the Royal London Hospital, where staff are struggling to cope with rising admissions.
Military medics to help in Shropshire hospitals due to staff shortages
19 Jan 2021 11:37
Sickness levels have risen at Shropshire's hospitals, with staff also shielding or self-isolating.
Oxford research tackles threat of antibiotic resistance
19 Jan 2021 01:55
Oxford says the "public cannot get enough of experts" with a £100m donation for antibiotics research.
Covid-19: Vaccine rollout extended to over-70s in England
18 Jan 2021 16:15
More than five million more people will be offered a jab as 10 new mass vaccination hubs open in England.
Patients At This Practice Are Entitled To:
Be provided with services in a courteous, civil and co-operative manner.
A clear explanation of, and advice on, the patient's medical condition and any proposed treatment.
A referral for specialist medical opinion or other second opinion in appropriate circumstances.
Receive information via the practice notice board/website/newsletter of any relevant health promotion exercise and preventative medicine initiatives.
Absolute confidentiality of medical records maintained by the practice subject to any provisions for disclosure imposed or allowed by law.
Access their own personal health records, in accordance with the Data Protection Act (please contact the practice manager if you wish to view your records).
Have any formal complaint against the practice investigated and dealt with fairly, and according to the practice complaints procedure.
Request (either in writing or verbally) to be seen by a particular doctor. We shall endeavour to comply with this request, but need not do so if the preferred doctor is not able to, or has reasonable grounds for refusing.
Patients aged 16 - 74 who have not been seen at the practice for three years are entitled to a health check, on request.
An annual health check, on request, if they are aged over 75.
Ask or arrange for a chaperone to be present during intimate examinations.
The Practice Is Entitled To:
Receive co-operation, civility and courtesy from its patients at all times.
The Practice Will Not Accept:
Rudeness, threats or aggressive behaviour directed towards practitioners, staff or other patients, or repeated abuse of its facilities including emergency or out of hours service. The practice will remove from the list anyone who is violent or abusive.
Please inform the practice if you change your telephone number or name and address (remember to add your postcode).
Please make appointments that you know that you can keep and arrive on time. If for some reason you are unable to keep your appointment please inform the practice as soon as possible.
Be patient if your doctors are running late - on another occasion it might be you who needs the extra time!
Don't ask for another member of the family to be seen at your appointment without making prior arrangements.
Ask for a GP home visit only if you are too ill to go the surgery. If possible telephone before 10.30am.
Read the information on this website and in the practice booklet. This will help you get the best from the services available.